Support

Accounts are by invitation only. An administrator of your organization invites you by email. There is no self-registration.

InVu uses no passwords. We email you a one-time code. On a phone, the email holds a sign-in link. On the web, you type the code.

Choose “I need a new link” on the sign-in screen. Enter the address that got the invitation. The screen gives the same answer for every address, so it cannot confirm that an email was sent. Check your spam folder.

After several wrong attempts, ask for a new code. If you still cannot sign in, write to support@invu.me.

InVu holds back the consensus until you record your own evaluation. This keeps the opinions of others from steering yours.

A rating from one to five, and one decision: Team Shortlist or Backup Candidates. An evaluation counts only when it has both. The consensus is unanimous, not a majority.

The positions you are assigned to. A position that is still a draft stays hidden. A closing date is for information. It does not lock the position.

No. People review the answers and decide.

Video plays through short-lived secure links. Only reviewers assigned to the position can open it.

No. A reviewer cannot export, copy or delete candidates, videos, annotations or evaluations. For other questions, write to support@invu.me.

No. Open the invitation link from your email. It signs you in on that device. You set no password.

Open the app and choose “I need a new link”. Enter the address that got the invitation. The app gives the same answer for every address.

Yes. After you sign in, you accept the current version of the terms. Then you can use the product.